Training For Business
The single greatest key to building or improving any organization is effective training, teaching, mentoring, coaching and the overall development of human resources. There needs to be a focus on a company's short and long term goals and there needs to be specific emphasis placed on planning that empowers the employees as part of the process. The workshops listed will empower staff with the skills and knowledge to be more effective on the job and to be able to train others with the same set of skills. At the point that you can teach a skill or learning to someone else, then that is the point that you really know and understand the selected skills. Using
D.A.T.A. (the Directed-Active Training Approach), an effective trainer empowers the participants through a planned process for change, growth and learning.
Workshops Available:
Mentor Leadership Training
Develop a mentor program for individual growth within your company. Outsourcing is not the only answer to downsizing. Oftentimes, the expertise rests within and it is much less costly to develop the resources you already have.
Training Workshops Flier
D.A.T.A. (the Directed-Active Training Approach)
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Coach Training
Learn the best strategies for coach facilitation. Managers and the potential leaders of the day need coach training strategies to support those employees for whom they are responsible. There are specific communication and facilitation strategies that empower and elicit commitment toward company goals. Get the most from your employees through effective Coach Training Strategies.
Emotional Intelligence
Demanding Leadership Skills Require Emotional Intelligence
Training Workshops Flier
D.A.T.A. (the Directed-Active Training Approach)
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Change Management
The single greatest key to building or improving any organization is effective teaching, training and development of human resources. Change depends on the inter- and intra-unit relationships. Human resource development is the integrated use of training and development, organization development and career development to improve individual, group and organizational effectiveness.
For more information download
Change Management
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Career Planning For Managers
Assist your staff in making one, five and ten year plans that combine your company's vision and plans for change. Using career and occupational assessment tools, determine individual short and long term career planning.
You are more likely to keep your employees when you assist, mentor or coach them with effective career planning. There is a reduced job turnover when employees feel supported by their immediate supervisor. In fact, the research shows that this appreciation is more valued by workers than money. Hiring new employees and the following training is more expensive to the company than the cost of training for your existing employees.
Invest in your employees career planning and you will gain a more content employee who will be better committed to the company's goals over time.
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Service Plus
Take proven service principles and put them into practice.
Maximize your service potential:
- Develop a solid service strategy that sets your business apart from the competition.
- Identify what your customers expect and workable ways to exceed their expectations.
- Hire, coach and motivate service employees for higher productivity.
- Increase sales by applying service techniques that increase customer satisfaction.
- Decrease training and operating costs and reduce staff turnover.
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Personality and Leadership Styles
True Colors Training can help work teams to "appreciate and value" the differences in others.
- Identify your personality style preference.
- Learn about how you interact with others.
- Gain an understanding of how others perceive you.
- Develop strategies to help appreciate and value the differences in others.
This is a fun and positive approach to beginning a process for effective work teams.
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Learning and Leadership Styles
Learn about your most effective learning style and develop strategies that improve the rate and depth of your learning. Training focuses on the empowerment of employees in the work setting. With a better understanding of learning styles, you will better assist and communicate with others. You will certainly improve on customer relations and increase sales.
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Team Building
Use fun activities to develop the skills and awareness of effective team and group processes. Empower teams to be creative and embrace positive change toward productive outcomes and profit. Using the D.A.T.A. (Directed Active Training Approach), you can develop team attitudes and approaches that will improve productivity toward company goals.
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Stress Management
Physical and emotional health are key issues in maximizing performance. Through the use of Neurolinguistic Programming Techniques you can reframe your thoughts and experiences to gain control and power in your life. Stress can work for you by examining its principles and redirecting life's natural energies.
By investing in the physical and emotional health of your employees, you will gain higher productivity and your employees will use fewer sick days for mental health. Train your managers to assist their charges using mentor, coaching and advisor strategies.
Additional sources:
StressWinner.com
Keynote presentations for humour
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Memory Skill Training
All personnel need to develop memory skills for product line and customer names. Develop these skills and impress your clients.
We all have incredible memories. If you want to prove it to yourself, try to forget something that you already know. You should not think of your memory as being poor; but rather, that it is either trained or untrained. Often, people will say they forgot something. More often than not, they did not forget. They did not really learn it in the first place.
Memory skill techniques do not have to be difficult. Within a short, simple training session, employees can learn effective memory strategies that will help them with every day communication.
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Communication Skill Training
Over 35 recent business studies confirm that good listening is one of the top skills needed for success in business. 67% of the clients leave a company's service because of the way they were treated. Train your staff to deal effectively with clients so the customers will return. As well, good listeners simply make for better employees.
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Telephone Skills Training
The simplest of things can make the biggest difference. Most companies improve client service and the impact of the cold call by training staff on what to say and not say in promoting your business. The telephone is the front line for most businesses and the person who answers the phone on behalf of your company is probably the most important person in determining the success and longevity of your business. Research has shown that most customers will return to a business for further sales depending on that first contact and how they feel they were treated. Training of the individuals answering or calling out from your business need very specific skill training and it should be repeated at regular intervals.
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